Caller Stories – 211 Helps Every Day!
MORE CALLER STORIES from people we are helping each day:
- A caller from Pinole was exposed to a family member with coronavirus and quarantined, along with other family members exposed. With two children at home, and no grocery delivery options for EBT, she called 211 for help. We connected her to emergency food delivery, and it “restored (her) faith in community.”
- Our follow up system helped a suicidal homeless caller stay connected. When she first called, she was in great distress and at high risk for ending her life. We advocated for her with local shelter provider, helped her become calmer, and connected her to services. Through a series of calls to check back with her and connection to the right help, she reclaimed a more hopeful outlook.
