Established in 1963 and successfully serving the entire county, the Contra Costa Crisis Center’s mission is to keep people safe and alive and to connect them to culturally relevant services. Core programs include 24/7 National 988 Crisis and Suicide Prevention Lifeline, 2-1-1 Information & Referral Services Line for Contra Costa County, 2-1-1 Contra Costa County Disaster Line, and Grief Counseling programs. The Crisis Center operates with a staff of 30 and a volunteer team of nearly 60.

Deputy Director

The Deputy Director is an exempt staff and member of the Leadership Team. They are the organization’s leader in absence of the Executive Director. They are responsible for oversite of agency finances, operations, and human resources. This role will be instrumental in assisting with the development and execution of the organizational strategy of the Crisis Center. They report directly to the Executive Director.

Clinical Director

The Clinical Director is an exempt staff and member of the Leadership Team. They provide clinical guidance, direction, and support for the 24-hour Call Center, Chat/Text contacts, agency programs and services. They report directly to the Executive Director.

On-Call, Crisis Lines/211 Call Specialist

The Call Specialist is a non-exempt staff member and works as part of a larger team to expertly and compassionately respond to multiple incoming calls ranging from crisis support to information and referral and including Help Me Grow child resources. S/he works closely with other staff and volunteers of the agency’s programs and reports to the Director of Programs or designee.